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Get consumer advice from your European Consumer Centre

European Consumer Centres offer free consumer advice and support to EU* residents who are buying goods or services from traders based in other EU* countries.

* and Iceland, Norway

Find your European Consumer Centre to:

1icon get practical online consumer advice that will help you save money and avoid problems when shopping and travelling in Europe

1icon find out what consumer rights you have if you do have problems with European purchases, bookings, holidays or rental contracts

1icon fill in an online complaints form if you have an unresolved complaint against a foreign European trader

1icon contact you Centre by e-mail, fax or phone



Click on your country:

Get consumer advice, file a complaints form for EU shopping and travel



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